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Since yesterday at 14:05, Onetrail TPN runs smoothly.
We experienced a firewall outage from 00:15 to 14:05, during which there was no Internet connectivity.
As a result, order, product, and special bid data were not received or processed during that period.
Since the restoration at 14:05, data processing has resumed.
Please review your systems to ensure there are no pending order, product, or special bid data, and verify that you have received all expected information.
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Due to a company Get Together there will be limited support available on November 7th and 8th.
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MAINTENANCE NOTIFICATIONIN SHORT To comply with our ISO27001 certification standards we patch our systems regularly.
Dear customer, As we are striving to keep our systems as safe as possible we have to patch our systems. We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00. To be as informative as possible we've planned this for the whole year 2024:
19dec2023 16-jan-2024 :30-23:00| Monday | 20-feb-2024 18mrt2024 15apr2024 20mei2024 jun2024 15jul2024
Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you. Onetrail Support
+31 30 697 32 85
Servicedesk
Kind regards,
The Onetrail team |
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