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MAINTENANCE NOTIFICATIONIN SHORT To comply with our ISO27001 certification standards we patch our systems regularly. |
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Dear customer, |
On Friday December 9th we are going on a company trip with all Onetrail employees. That means we operate with minimum staff the entire day.
We appreciate your understanding. Thank you.
Support will be available for high priority incidents and the Onetrail system will be monitored as usual.
As always, you can best reach us through our Servicedesk
No Servicedesk login yet? Send a request to support@onetrail.com
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As we are striving to keep our systems as safe as possible we have to patch our systems. We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00. To be as informative as possible we've planned this for the whole year 2024:
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INCIDENT NOTIFICATION
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MAINTENANCE NOTIFICATIONIN SHORT Our certificate supporting Onetrail TPN services expires the second week of October 2022. Users of this certificate are required to update! Dear customer, Our current certificate supporting Onetrail TPN services is about to expire.
According to our administration you might need to update the certificate so you can keep on using these services. When you are communicating via:
We will be replacing our certificate on Tuesday, October 4th 2022 at 09:00am CEST. Fixed time frame for AS2 certificate update You can delete the current certificate After October 10th. Plan your own time frame for services certificate update Download new certificate NOTE: Please make sure you download the new certificate and not the current one. If you are not the intended recipient of this email please forward it to the responsible person in your company.Want to know more? Onetrail Support |
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