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INCIDENT MAINTENANCE NOTIFICATION
Unscheduled restart Unfortunately some of our Order Manager users are experiencing issues with our product. To resolve these issues, it’s required to perform an unscheduled restart of the entire platform. This will take place tonight at 19:00 CET. | ||||||||||||||||||||||||||||||||||||
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IN SHORT To comply with our ISO27001 certification standards we patch our systems regularly. Dear customer, As we are striving to keep our systems as safe as possible we have to patch our systems. We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00. To be as informative as possible we've planned this for the whole year 2024:
Want to know more? Onetrail Support MAINTENANCE NOTIFICATIONIN SHORT: Details about upcoming maintenance window:
Dear customer, We are updating the TPN platform on a regular base with the recommended software patches. Monday the 4th of July from 19:00 – 23:00 CET. During this update, we will shut down the entire platform including the high available services. |
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