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INCIDENT MAINTENANCE NOTIFICATION04/11/2021 09:00 AM CET: We are experiencing technical issues at the moment you could experience slow message processing due to this. Our technical team is working on this issue with the highest priority. We apologize for this inconvenience! 04/11/2021 10:30 AM CET: Update; message processing is catching up now we have restarted critical system components. | ||||||||||||||||||||||||||||||||||||
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IN SHORT To comply with our ISO27001 certification standards we patch our systems regularly. Dear customer, As we are striving to keep our systems as safe as possible we have to patch our systems. We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00. To be as informative as possible we've planned this for the whole year 2024:
Want to know more? Onetrail Support MAINTENANCE NOTIFICATIONWe would like to inform you about an update on our SFTP cipher suite: To keep up with the highest security standards Onetrail has changed the number of SFTP cipher suites on our Production TPN- platform. On the environments we will no longer support these two SFTP cipher suites.: * arcfour128 To keep your systems running smoothly make sure you use one of the following supported SFTP cipher suites that remain applicable and secured: * aes256-ctr No special maintenance work is planned. Regular updates are performed during our weekly maintenance window every Monday from 19.00 till 21.00 hour CET. |
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