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MAINTENANCE NOTIFICATION

We are updating the TPN platform on a regular base with the recommended software patches.
Based on the time we spent on the acceptance environment we calculate a longer downtime for patching the production environment. This will take place:

Monday the 12^th of April from 19:30 – 00:00 CET.

During this update, we will shut down the entire platform including the high available services.

IN SHORT

To comply with our ISO27001 certification standards we patch our systems regularly.

Dear customer,

As we are striving to keep our systems as safe as possible we have to patch our systems.

We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00.

To be as informative as possible we've planned this for the whole year 2024:

Day	Date	Time
Monday	21-Oct-24	18:30-23:00
Monday	18-Nov-24	18:30-23:00
Monday	16-Dec-24	18:30-23:00
Monday	20-Jan-25	18:30-23:00
Monday	17-Feb-25	18:30-23:00
Monday	17-Mar-25	18:30-23:00
Monday	21-Apr-25	18:30-23:00

Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you.

Onetrail Support
+31 30 697 32 85
Servicedesk

Kind regards,

The Onetrail team

INCIDENT NOTIFICATION

At this moment there are no known errors, everything is running smoothly.