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    <div class="header-label">Onetrail Update</div>
    <div class="header-title">Announcing the New Order Manager</div>
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    <p>🚀 Going live: Wednesday, June 10th</p>
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    <p>We're excited to announce the upcoming release of the <strong>New Order Manager</strong>. The Order Manager covers the full order lifecycle, maintaining order status, creating shipments, and generating invoices.</p>
    <p><strong>This release focuses on order status management.</strong> Shipment and invoice creation will follow in subsequent releases. Dedicated announcements will be made for each.</p>
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    <h3 class="section-heading">What's New?</h3>

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      <p><strong>Refreshed UI</strong><br>
      A completely redesigned interface built for better usability, clarity, and a more intuitive workflow.</p>
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      <p><strong>New Order Tabs</strong><br>
      Orders are now organised across four dedicated tabs:</p>
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          <tr><td class="tab-ongoing"><strong>Ongoing:</strong> your active orders at a glance</td></tr>
          <tr class="tabs-spacer"><td style="height:4px"></td></tr>
          <tr><td class="tab-overdue"><strong>Overdue:</strong> orders with a scheduled delivery date that has passed</td></tr>
          <tr class="tabs-spacer"><td style="height:4px"></td></tr>
          <tr><td class="tab-archived"><strong>Archived:</strong> orders you've moved out of active view</td></tr>
          <tr class="tabs-spacer"><td style="height:4px"></td></tr>
          <tr><td class="tab-complete"><strong>Completed:</strong> orders that are done and dusted</td></tr>
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      <p><strong>Cleaner Workspaces</strong><br>
      Move orders to Archived at any time, keeping your Ongoing and Overdue tabs focused on what actually needs attention.</p>
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      <p><strong>Bulk Order Updates</strong><br>
      Select multiple orders and update them all at once — no more one-by-one editing.</p>
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    <div class="feature-block">
      <p><strong>And Much More</strong><br>
      Many additional improvements are waiting to be discovered as you work with the new interface.</p>
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    <h3 class="section-heading">Switching Between Old and New</h3>
    <p>The interaction between the new and classic Order Manager is fully built-in. Switching between them is seamless and frictionless — no disruption to your existing workflow.</p>
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    <h3 class="section-heading">Documentation & Support</h3>
    <p>Full user documentation is available online:</p>

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      <a href="https://docs.onetrail.com/display/docs/New+Order+Manager" class="cta-btn"><strong>View Documentation →</strong></a>
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    <p>A <strong>built-in chatbot</strong> will also be added to the New Order Manager, so you can ask questions and get help directly in natural language, right where you need it.</p>

    <p>If you have any questions or encounter any issues, please contact your usual support channel.<br></p>
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Product Viewer & Message Viewer — Upgrade Released

Today, April 22nd 2026, we released an upgraded version of the Product Viewer and Message Viewer.
This release includes a security upgrade to align with our new architecture and security standards, as well as visual improvements to match our standard styling guidelines.
The upgrade has been deployed to both the acceptance and production environment.


Sprint Review and planning

The review for Sprint 84 is available.

Sprint reviews & planning

Change in password security

We are committed to keeping your data secure while making your experience with the Onetrail Trading Partner Network as convenient as possible. In line with the latest security standards from the National Institute of Standards and Technology (NIST) Special Publication 800-63B, we are updating our password policy for all customer accounts and service user accounts (used for APIs and web services). 

What’s Changing? 

  • Password Expiry: 
    Passwords will no longer expire on a fixed schedule. You will only need to change your password if there is evidence of compromise or if you choose to do so. 
  • Password Length: 
    The new minimum password length will be 15 characters. 
  • Password Complexity: 
    You will no longer be required to use special characters, uppercase, or lowercase letters. You are free to create a password or passphrase that is easy for you to remember, as long as it meets the minimum length. 
  • Service User Accounts: 
    These changes also apply to service user accounts used for APIs and web services by your applications. 
  • SFTP User Accounts: 
    SFTP user accounts are already exempt from password expiry and will remain unchanged. 

What Does This Mean for You? 

  • With your next password expiry, you will be prompted to change your password for the last time. 
  • Your new password must be at least 15 characters long. 
  • After this change, you will not be required to change your password again unless it is compromised. 

Why Are We Making This Change? 

Recent research and updated NIST guidelines show that longer passwords are more secure and easier to remember than complex passwords that must be changed frequently. Eliminating forced complexity and scheduled password changes helps you create stronger, more memorable passwords and reduces the risk of predictable patterns.  

What Should You Do? 

  • When prompted, create a new password or passphrase with at least 15 characters. 
  • Choose something memorable and unique to you. 
  • You may use spaces and any printable characters, but you are not required to include special symbols or mixed case. 

If you have any questions or need assistance, please contact our customer care team. 

Thank you for helping us keep your account secure! 

Purchase Agent

At Onetrail, we regularly receive the question whether we can develop a module that automatically provides purchasing advice.

This module can determine, based on purchasing needs, which supplier is best to purchase from.

It takes into account stock, price, framework agreements, order and shipping costs, and possibly other relevant factors, potentially supported by AI.

We are curious whether this need also exists within your organization.

Do your purchasers currently manually select the supplier for each purchasing need, or is this process already automated?

We expect that automating this step will not only save significant time but also lead to more consistent and possibly more cost-effective purchasing decisions.

You can expect an email soon with some questions about this, many thanks in advance for your response, it will only take about 2-3 minutes.